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Type of contribution: Paper

Themes: networking the learner, flexible and distance education, learner-centred teaching, innovative pedagogical methods, ICT as a catalyst for change

Title: Virtual Portfolios: Lessons Learned from Four Years of Implementation

Keywords: pedagogy, collaborative learning, higher education, self-assessment, communication

Author's signed permission to present the contribution, email address and web pages at the WCCE2001 Electronic Conference during the year 2001: Has been supplied already.

Authors:
Eugene S. Takle (gstakle@iastate.edu); Iowa State University; International Institute of Theoretical and Applied Physics; Agronomy Hall; Ames Iowa 50011 USA; Tel. (+1) 515-294-9871; Fax . (+1) 515-294-2619 http://www.public.iastate.edu/~wxintro/faculty/takle.html Elsebeth K. Sorensen (eks@hum.auc.dk); Aalborg University; Dept. of Communication; Kroghstraede 3; DK-9220 Aalborg Oest; Denmark; Tel. (+45) 9635 9077; Fax. (+45) 9815 9434. http://www.hum.auc.dk/ansatte/profiler/es/index.html Michael R. Taber (mrtaber@bentley.univnorthco.edu); Dept. of Earth Sciences; University of Northern Colorado; Greeley, CO 80631; USA; Tel. (+1) 970-351-2470 Douglas Fils (fils@iastate.edu); Iowa State University; International Institute of Theoretical and Applied Physics; Ames Iowa 50011 USA. Tel. (+1) 515-294-6196; Fax. (+1) 515-294-9933

Abstract:
The Internet is being used more frequently for educational support, not only in continuous and lifelong learning, but also as an alternative method in higher education. The obvious advantages of this platform include enhanced flexibility and time and space independent organization of the learning process within higher education.

The availability, however, of this promising and flexible potential as a platform for design and management of virtual learning processes, does not guarantee its utilization, - or quality in the way it is utilized. The need for a significantly enlarged range of design and delivery structures has become evident. Implementation structures that support the learners' navigation, interaction and collaboration at many levels in the virtual world are both possible and essential. The virtual portfolio is an example of one such structure that helps the organization of knowledge and knowledge building for the learner in supporting the process of awareness and the processes of (inter)actions in the virtual learning space. The personal portfolio provides the student with an electronic home from which to link to web course material, to link privately to other students in collaborative learning experiences and to the instructor for assessment and feedback in the learning process. Careful structuring through virtual portfolios supports and adds quality to both virtual learning and virtual instruction through enhanced overview of the learning process and content, increased clarity of learning expectations, and individual and collaborative spaces for learning activities and self-reflection. It also helps supporting smooth flow and contextual organization of ideas, despite e.g. separate and distinctly different historical educational traditions of participants.

This paper addresses the structuring potential of virtual portfolios for web-based learning. It reports on 4 years of experience in using this tool in a web-based American course on global environmental change, as a means of creating and structuring collaborative and individual spaces throughout the learning process. In one of our implementations the virtual portfolio has been used collaboratively by a small group to run numerical experiments of authentic simulation of plants interacting with atmospheric and soil environments. Students share results of numerical experiments and collectively (albeit asynchronously) analyze, interpret, and report results. In this way, students act in roles of professional researchers working as a research team, a time-honored method for creating new knowledge. From our experience we have gained insight on how students respond to different functional capabilities offered within the virtual portfolio and to different requirements for evaluating student performance. As a result of our aim at supporting collaborative learning among students, we have explored the challenges implied in the establishment and maintenance of peer discussion and interaction, as well as the instructional aspects of judging the quality of such group interaction and dialogue to work for collaborative knowledge building. The paper describes the experiences from the perspectives of portfolio designers as well as learners and instructors. The paper further reflects on and discusses more generally the design and the instructional use of virtual portfolios in virtual processes of learning, in relation to criteria of quality within theories of collaborative learning.

Virtual Portfolios: Lessons Learned from Four Years of Implementation

Introduction
The Internet is being used more frequently for educational support, not only in continuous and lifelong learning, but also as an alternative method in higher education (Bates, 1999; Harasim, 1999). The obvious advantages of this platform include enhanced flexibility and time and space independent organization of the learning process within higher education (Harasim, 1999).

The availability, however, of this promising and flexible potential as a platform for design and management of virtual learning processes, does not guarantee its utilization, - or quality in the way it is utilized. The need for a significantly enlarged range of design and delivery structures has become evident (Kaye, 1993; Collis, 1996). Implementation structures that support the learners' navigation, interaction and collaboration at many levels in the virtual world (Sorensen, 1997) are both possible and essential. The virtual portfolio is an example of one such structure that helps the organization of knowledge and knowledge building (Stahl, 1999) for the learner in supporting the process of awareness and the processes of (inter)actions in the virtual learning space (Sorensen et al, 2000).

This paper addresses the structuring potential of virtual portfolios for web-based learning. It reports on 4 years of experience in using this tool in a web-based American course on global environmental change, as a means of creating and structuring collaborative and individual spaces throughout the learning process.

In section 2 the virtual portfolio and its potential for supporting web-based learning is described. We also provide a brief summary of the course context in which we have implemented the portfolio. Section 3 provides a description of the various types of portfolios we have used and section 4 gives some quantitative results documenting student performance characteristics under different implementations. We summarize our experiences in Section 5.

Definition and Context for Implementing Portfolio
This section provides our definition of the online portfolio as well as a brief outline of the context in which it is implemented.

Definition
A general short definition of an online portfolio is: A structured image over time of a process of development (Sorensen et al., 2000). In more specific terms, an online learning portfolio may be viewed as a structured collection of items and functionalities developed under a reflective process that represents and demonstrates knowledge, skill, abilities, personality, processes, and learning experiences that may be used to serve various learning and professional purposes.

A virtual portfolio, therefore, may serve as a structuring tool for managing a growing multitude of components of the learning processes. It may have the form of an individual portfolio, built and functioning from the perspective of the individual learner or the learning assistant (instructor, teacher, mentor, curriculum advisor). Or it may be deployed as a group portfolio for structuring the collaborative activities of a group of learners (collaborating students in a course or team of researchers) . Any instructional approach in learning can be implemented in the portfolio. Consequently, the extent to which an online portfolio enhances learning is, to a large extent, dependent on the implemented instructional approach and its assumed criteria of quality in the learning process.

2.2. The Context of Experience: "Global Change"
The Global Change (GC) course has been taught for 12 years at Iowa State University and has been on the web with interactive dialog since 1995. The course addresses environmental changes of global and regional scale that threaten to disturb and degrade natural and managed ecosystems and ultimately human health and welfare (US Global Change Research Information Office, 2001). Although presently an on-campus course, GC was established with the vision that ultimately it should be delivered globally to address environmental problems that span national and continental borders. This would require engaging students asynchronously over the web from a wide range of cultures, languages, and educational traditions, to search for multi-national solutions to global environmental problems. Therefore, the course was structured from its onset with a vision toward virtual interactions in support of learning environments.

Student virtual portfolios, introduced in 1997 (Taber et al., 1997), allowed students to better manage their interaction in and through the course. An instructor portfolio introduced the same year allows the instructor to more intensively interact with the student as guide in the learning process. The course, including materials entered by the instructor and materials and public discussion entered by students, was structured to be an organically growing database that offers students an increasingly rich body of learning resources for each subsequent offering of the course.

3. The Use of Portfolios in Global Change
This sections provides a description of the individual student portfolio as well as the group portfolio.

Individual Student Portfolios
Students manage their interaction with the course through their personal portfolios (figure 1).

The portfolio has a calendar function that gives students the assignments that are due each day and the record of their assignments submitted. Quizzes they are required to take with each learning unit are accessed from the portfolio. Students use personal portfolios to archive all their electronic submissions, instructor's grades and comments, and responses of other students, faculty, or others to electronic dialog comments. Students' reviews of research papers are posted on the web and linked where appropriate to learning narratives. A "message of the day" allows the instructor to quickly communicate individually with all students through their personal portfolios. From their individual portfolios, students manage their interactions (a) publicly in the general dialog, (b) privately with other students in group portfolios they share with other members of small groups, and (c) privately with the instructor through which they submit their self assessments and dialog with the instructor on the evaluation and assessment processes.

The portfolio was divided into three blocks with each block having nearly identical elements to be assessed (e.g., quizzes, response to ethical question, response to a broad-topic question, self assessment of writing quality, etc.). By observing student performance on three successive and identical assessment blocks, the instructor can observe the student's learning process as well as individual learning products.

Group Portfolios
The Global Change course has used two implementations of group portfolios, serving two different purposes.

Group portfolio for collaborative knowledge building
The first type of group portfolio provides workspaces for small groups of students to interact privately and write a common document. Teams of 3-4 students were established to take notes of class discussion and instructor comments during the regular 50-minute class meetings. These students met electronically through a group portfolio and produced a document summarizing the discussion, which subsequently was posted on the web as a contribution to the growing database for that particular topic. These portfolios were private to the group and even the instructor did not have access to them. Only those students of the group that participated in the construction of the online document are acknowledged on the web as co-authors.

Group portfolio as laboratory for collaborative experiments
The second type of portfolio was used in conjunction with an experimental laboratory for the course. This portfolio provided an electronic workspace from which teams of students could collectively design and run experiments, archive results and develop reports summarizing results from numerical experiments of authentic simulation of plants interacting with atmospheric and soil environments. For this implementation, teams of 3-4 students were assigned portfolios for sharing results of numerical experiments and collectively (albeit asynchronously) analyzing, interpreting, and reporting results. In this way, students act in roles of professional researchers working as a research team, a time-honored method for creating new knowledge. The students met physically to get started on the experiments and then managed their interaction remotely. Interpretation and report writing were done as a team effort and submitted electronically.

Instructor Portfolio
An instructor portfolio was designed to enable the instructor to view student records of quiz scores and dialog submitted under various topics. The instructor had the option to view entries of all students for a given assignment or chronological entries of a single student for all assigned tasks. The latter form of display was particularly useful for two reasons: an overview scan of the entire record gives a complete picture of a particular student's contribution over the evaluation period. This allows the instructor to see the range of topics on which the student had written and gives a general overview of the student's writing capabilities and interests. Secondly, the concatenation of all writing for the evaluation period allows the instructor to observe progress in achieving stated goals for the online dialog. The instructor can observe the impact of recommendations to the student by having permanent and shared access to "before" and "after" products of the student. Space also was provided for instructor-student dialog on student self assessment and instructor evaluation thereof.

Impact of Implementing Alternative Requirements through Portfolio
Student online dialog is a very important element of the GC course as discussed in section 2. Virtual portfolios facilitate implementation of alternative pedagogical strategies for the use of dialog. For instance, when the GC course was first established on the web in 1995 with dialog encouraged but only voluntary, the volume of comments was relatively low and the quality rather superficial (with some notable exceptions). When virtual portfolios were introduced in 1997 we began to put requirements on the dialog such as a minimum number of entries and eventually a demonstration of higher-order reasoning. Although new topics have been added over time, a sufficiently large common set of topics provides a useful database of student-generated materials for analysis of how students respond to different learning opportunities and imposed conditions. Table 1 shows how the number of comments per student in the second 5-week period of the course changed over the years in response to these changes in pedagogy. Evidently the more stringent requirements stimulated a substantially higher volume of comments.

Table 1. Number of on-campus students enrolled in the Global Change course since 1995, mean number of comments in each learning unit (covering material equivalent to one lecture), and mean number of comments in one assessment cycle (covering 15 learning units).

Year 1995 1996 1997 1998 1999 2000
students 32 31 32 33 26 45
comments/student/learning unit 0.069 0.106 0.35 0.39 0.32 0.48
comments/student/assessment cycle 1.0 1.6 5.3 5.9 4.8 7.2

In the first two 5-week periods (assessment cycles) of the 2000 offering of the course, students were struggling to learn to use the higher-order reasoning requirements in their online dialog. By the third assessment cycle, students had fully grasped the intent and characteristics of these requirements and posted more and substantially higher quality comments. We took a random sample of 10 comments from dialog for three different years and made a subjective judgement of the quality of the comments and also did a word count on each comment. Mean values shown in Table 2 indicate an increase in quality and an increase by a factor of 26 in the size of each comment. The use of three assessment cycles within the virtual portfolio with all materials archived allows the instructor in online counselling of individual students to point to specific deficiencies and improvements or lack thereof from cycle to cycle.

Table 2. Mean subjective evaluation of comment quality and mean number of words per comment in 10 comments randomly drawn from dialog in three different years in the Global Change course.

Year Quality (0-10) # words/comment
1995 4.4 88
1997 3.2 93
2000 5.3 2,505

For the course offered in 2000, students were required to post 5 comments per cycle, including 3 responses to other student comments. Additionally, they were required to elicit 3 comments from other students to receive full credit. Table 3 shows that students went far beyond minimum requirements on number of comments and somewhat above the minimum on other categories.

Table 3. Number of comments made per student, number of comments in response to other student comments, and number of comments received from other students in the third assessment cycle for the course offered in 2000.

Mean # comments per student 9.3
Mean number of responses to other student comments 3.2
Mean number of responses received from other students 3.3

From these experiences we assert that the portfolio facilitates direct implementation of desired pedagogies and adds pedagological value to conventional teaching tools. It can be used to implement assessment cycles to allow assessment of learning process as well as learning products and promote pedagological goals such as good writing.

Summary
The personal portfolio provides the student with an electronic home from which to link to web course material, to archive their own learning products, to link privately to other students in collaborative learning experiences and to the instructor for assessment and feedback in the learning process. Careful structuring through virtual portfolios supports and adds quality to both virtual learning and virtual instruction through enhanced overview of the learning process and content, increased clarity of learning expectations, and individual and collaborative spaces for learning activities and self-reflection (Sorensen et al, 2000). It also helps support smooth flow and contextual organization of ideas, despite separate and distinctly different historical educational traditions of participants.

From our experience we have gained insight on how students respond to different functional capabilities offered within the virtual portfolio and to different requirements for evaluating student performance. As a result of our aim at supporting collaborative learning among students, we have explored the challenges implied in the establishment and maintenance of peer discussion and interaction, as well as the instructional aspects of judging the quality of such group interaction and dialogue to work for collaborative knowledge building.

References
Bates, A. W. (1999): "Managing Technological Change: Strategies for Academic Leaders" San Francisco. Jossey Bass. 1999.
Collis, B. (1996): Tele-learning in a Digital World. International Thomson Computer Press. 1996.
Harasim, L. (1999): The Virtual-U Field Trials: Lessons about Teaching and Learning Online. 1999.
Kaye, A. R. (1992): Learning Together Apart. In Kaye, A. R. (ed.): Collaborative Learning Through Computer Conferencing. NATO ASI Series, vol. 90. Springer-Verlag, 1992. (pp. 1-24)
Sorensen. E. K. (1997): Learning in Virtual Contexts. Navigation, Interaction, and Collaboration. Ph.d.-afhandling. Aalborg University. Danmark. 1997
Sorensen, E. K., Takle, E. S., Taber, M. R., Fils, D. (2000): CSCL: Structuring the Past, Present and Future Through Virtual Portfolios. To be published in Dirckinck-Holmfeld, L. & Fibiger, B. (2000): Learning in Virtual Environments
Stahl, G. (1999): Reflections on WebGuide: Seven Issues for the Next Generation of Collaborative Knowledge-Building Environments. In C. M. Hoadley and J. Roschelle (Eds.), Proceedings of the Computer Support for Collaborative Learning (CSCL) 1999 Conference (pp. 600-610). Palo Alto, CA: Stanford University. [Available from Lawrence Erlbaum Associates, Mahwah, NJ]. http://kn.cilt.org/cscl99/A73/A73.HTM
Taber, M. R., E. S. Takle, and D. Fils (1997): Use of the internet for student self-managed learning. Preprints, Sixth Symposium on Education. American Meteorological Society, 2-7 February, Long Beach, CA.
US Global Change Research Information Office, 2001: http://www.gcrio.org/